Imagine picking up the phone to call 911 and there was no one there.

That’s why there is National Emergency Medical Services Week, celebrated in El Dorado County May 17-23. The week is meant to recognize those in public safety who usually go unnoticed.

“We have an excellent emergency medical system in El Dorado County, with some of the best trained emergency responders, and most advanced equipment and procedures available,” said Richard Todd, administrator for the El Dorado County Emergency Medical Services Agency. “These individuals and procedures insure that our citizens are in good hands every step of the way from the moment they place a 911 call, until the paramedics arrive and safely deliver the person to a medical facility.”

According to Todd, the agency provides physician-directed oversight, certification and regular training for local paramedics and emergency medical technicians. The agency’s staff includes Dr. David Brazzel, a practicing emergency department physician who is board-certified in emergency medicine. As medical director, Brazzel participates in continuous quality improvement efforts with paramedics and other first responders, and authorizes all treatment protocols.

Each year in El Dorado County, more than 14,000 calls for emergency medical assistance are received through the 911 system. The system includes 911, dispatch centers, first responders, paramedic ambulances, air ambulances, acute care hospitals, trauma centers and medical oversight by the local agency.

“This system works together everyday with the goal of saving lives,” said Todd. “We have many dedicated individuals in this system who perform extraordinary acts of service and kindness every day, including those who work and volunteer as paramedics, fire fighters and emergency medical technicians (EMT’s) in our county. The next time you encounter a firefighter EMT/Paramedic, consider expressing your appreciation for their service.”